Frequently Asked Questions

Everything you need to know about your Senzu Health experience.

How long does shipping take?

Standard domestic orders are processed within 1-2 business days and typically arrive within 5-7 business days. International shipping times vary by destination.

What is your return policy?

We offer a 30-day return window for all unworn items in their original packaging with tags attached. Please note that for hygiene reasons, certain intimate apparel may be final sale.

How do I find the right size?

Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.

What materials are used in Senzu Health apparel?

We prioritize wellness and sustainability by using high-quality, breathable fabrics such as organic cotton, recycled polyester, and moisture-wicking bamboo blends.

Can I track my order?

Yes, once your order has shipped, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress.

Do you offer international shipping?

Currently, we ship to over 50 countries worldwide. Shipping costs and import duties are calculated at checkout based on your specific location.